O2 Contact Number: tel:+0844 448 7504 city
•Company Name: O2
•Main Contact Number: tel+0844 448 7504
Calls to 0871 numbers cost 13p per minute plus your phone company access charge.
•HQ Address: 260 Bath Road, Slough, Berkshire, SL1 4DX, United Kingdom
•Opening Hours: Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 8am to 6pm
Contact the O2 general enquiries team by phone on tel:+0844 448 7504 or call their local-rate number 0344 809 0202
O2 Direct contact number:
tel:+0844 448 7504
Here are more of O2 customer services departments, numbers and opening hours:
Department Contact Number Opening Hours
Pay Monthly from O2 Mobile 202 Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 8am to 6pm
Pay Monthly Abroad customer service tel:+0844 448 7504 Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 8am to 6pm
Pay & Go from O2 Mobile 2202 Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm
Pay & Go Abroad tel:+0844 448 7504 Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm
Top Up from Landline tel:+0844 448 7504 Monday to Sunday, 12:00 am to 11:59pm
Top Up from 02 Mobile 4444 Monday to Sunday, 12:00 am to 11:59pm
Business Customer Service / Mobile Broadband tel:+0844 448 7505 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 5pm
Business Support from O2 Mobile 8002 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 5pm
Business Support Abroad tel:+0844 448 7506 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 5pm
Online Business Customer Service tel:+0844 448 7506 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 5pm
Consumer Mobile Phone Sales 0844 202 0202 Monday to Friday, 8am to 9pm Saturday and Sunday, 9am to 5pm
Business Sales Less Than 10 People tel:+0844 448 7506 Monday to Friday, 8am to 8pm
Business Sales More Than 10 People tel:+0844 448 7504 Monday to Friday, 8am to 8pm
If you would prefer to visit O2 in one of their shops please use their official store locator www.o2.co.uk/storelocator to find your nearest O2 store.
Furthermore, if you are an O2 customer and your signal is down, or if you want to check if an area is covered by O2’s mobile network then you can use their official network coverage checker www.o2.co.uk/coveragechecker.
O2 Pay & Go – 0344 809 0222
Phone O2 Pay & Go customer services by calling their official contact number 0344 809 0222 from a landline or call 4445 from your O2 mobile. Advisors on this helpline will be able to provide you with technical support for your Pay & Go service and help you manage your Bundles & Bolt-on packages. If you want to top up your O2 Pay & Go mobile please dial 4444 from your O2 mobile or call their dedicated 24/7 phone number 0345 606 2277.
O2 Drive – 0330 018 0802
Contact O2 Drive by calling their local-rate phone number 0330 018 0802 to make a claim on your O2 drive check here policy, to get technical support for your car-tracking box or manage your car insurance payments. If you would like to join O2 drive then please call their official new customer helpline 0330 018 3302. To use the Car Assistant feature that is part of O2 Drive as standard please call the dedicated Car Assistant freephone number 0800 781 8092 for free to book a car service or MOT. To write to O2 Drive or to send them important documentation relevant to your quote or claim please use their official postal address:
O2 Business Customer Services – 0844 448 7506
Phone O2 Business general enquiries by calling their dedicated freephone contact number 0800 977 7337 for information about your O2 landline & broadband service, technical support with your business communications and to manage your business payments to O2. If your business only uses an O2 online service, such as broadband or WiFi then please call their official online-only phone number 0800 977 7027 for free.
Alternative ways to contact O2
Visit O2 In Store
O2 operates over 500 stores in the UK as they are the second-largest mobile telecommunications provider in the UK. To visit one of these stores, use the official O2 Store locator here http://www.o2.co.uk/storelocator.
O2 Network Checker
To check whether an area is covered by the O2 mobile network, or if you have lost signal and what to check if the network is down, use the official O2 Network Coverage Checker here: http://www.o2.co.uk/coveragechecker.
Write to O2
If you would prefer to write to O2 regarding your phone, broadband, mobile or other service, please use their official postal address provided here:
Complain to O2 – 0844 44 8 7505
Phone the general enquiries & pay monthly helpline 0844 448 7505 to make a complaint about your O2 service or device, or contact the relevant department for your complaint. As aforementioned, phone 0344 809 0202 to make a complaint about your pay monthly service and 0844 448 7505 if you are an O2 Pay & Go customer – these are all local-rate contact numbers. O2 home & broadband customers should call for free on 0800 230 0202 to make a complaint, and business customers should contact the freephone 0800 977 7337 business customer services helpline.
If your complaint is not resolved at this initial stage you should then call O2 again and request to speak to a manager. If you’re still not satisfied by the way O2 has tried to resolve the complaint or your complain is still unresolved then contact the O2 Complaint Review Service. You can email this service using their official address firstname.lastname@example.org, or write to O2 by using this postal address:
O2 Complaint Review Service,
PO Box 302,
O2 aim to respond to letters to the O2 Complaints Review Service in writing withing five working days. If you still feel your complaint has not been resolved you can contact the free communications ombudsman service by calling their local rate helpline 0330 440 1614 or by post using this official address:
Ombudsman Services: Communications,
PO Box 730,